Contact Facebook Customer Support
By
Anjih Najxu
—
Sep 29, 2018
—
Contact Facebook Office
Contact Facebook Customer Support: This my blog site teaches you the essentials of browsing Facebook's Help Center to troubleshoot common account problems.
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged right into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address and password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, directly under the search bar-- you'll have to drag your computer mouse cursor over each alternative to view its subsections. Your options consist of the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account development.
- Managing Your Account - Covers products such as your login and your account settings.
- Personal privacy and also Security - Addresses account protection, unfriending people, and also hacked/fake accounts.
- Policies and also Coverage - Covers fundamental coverage (misuse, spam, and so on) along with taking care of a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You could additionally have a look at the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover typical concerns as well as problems.
3. Select a relevant area. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial added options. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that discuss ways to remedy your scenario.
- For example, Facebook advises taking care of an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Use the search bar to expedite your process. To do this, simply click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a couple of words related to your problem. You should see numerous ideas pop up in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written write-ups-- if you're seeking a response to a specific problem not covered in the Help Center, miss ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your business or page is having issues with ads, your questions are generally dealt with in this area.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot find your existing issue provided anywhere in the Help Center, your best option is to look for it in the community forums here.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., impaired accounts) from here.
Technique 2: Submitting a Grievance by means of the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower ideal side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Qualification Questions form. Right here, you'll need to click the "Yes" or "No" checkbox for each of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling in the type again.
6. Click Proceed. If you intend to alter the language of the following forms, you need to first click the "Select Language" bar in the top left edge of the screen and then click your preferred language.
7. Complete the problem kind. This will certainly differ from one person to another based on one's personal information as well as the nature of one's grievance, however be sure to be as thorough as possible when submitting this type. You should consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to arrive. Facebook operates on West Coastline time, so anticipate your e-mail to show up appropriately within 3 to five business days.
Method 3: Sending an Appeal for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently handicapped), you won't have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise use a contact number below.
4. Type in your complete name. Ensure the name listed below directly matches the name on your account.
5. Click Choose Files. You'll also have to post a photo of an ID-- be it a vehicle driver's permit, an authorization, or a passport photo.
- If you don't have a picture of your ID readily available, take one currently and also send it to on your own via e-mail so you could download it to your desktop computer.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID image. This will post it to the Facebook kind.
8. Kind details right into the "Additional Info" box. This is the area in which you can validate the awakening of your account. Consider including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for testimonial. Please keep in mind that you may not obtain a response for a number of days.
- If you do not receive a response within a week, attempt resubmitting your form.
Technique 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the top right corner of your screen.
3. Key in your name, e-mail address, or phone number. See to it you could access whichever system you choose to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For example, if you noted your phone number, you should get a message with a code.
- If you pick email, examine your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could also prefer to log out of your account on all gadgets if you believe your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook systems (e.g., mobile and also desktop alike).
Contact Facebook Customer Support
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged right into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address and password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, directly under the search bar-- you'll have to drag your computer mouse cursor over each alternative to view its subsections. Your options consist of the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account development.
- Managing Your Account - Covers products such as your login and your account settings.
- Personal privacy and also Security - Addresses account protection, unfriending people, and also hacked/fake accounts.
- Policies and also Coverage - Covers fundamental coverage (misuse, spam, and so on) along with taking care of a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You could additionally have a look at the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover typical concerns as well as problems.
3. Select a relevant area. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial added options. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that discuss ways to remedy your scenario.
- For example, Facebook advises taking care of an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Use the search bar to expedite your process. To do this, simply click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a couple of words related to your problem. You should see numerous ideas pop up in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written write-ups-- if you're seeking a response to a specific problem not covered in the Help Center, miss ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your business or page is having issues with ads, your questions are generally dealt with in this area.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot find your existing issue provided anywhere in the Help Center, your best option is to look for it in the community forums here.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., impaired accounts) from here.
Technique 2: Submitting a Grievance by means of the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower ideal side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Qualification Questions form. Right here, you'll need to click the "Yes" or "No" checkbox for each of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling in the type again.
6. Click Proceed. If you intend to alter the language of the following forms, you need to first click the "Select Language" bar in the top left edge of the screen and then click your preferred language.
7. Complete the problem kind. This will certainly differ from one person to another based on one's personal information as well as the nature of one's grievance, however be sure to be as thorough as possible when submitting this type. You should consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to arrive. Facebook operates on West Coastline time, so anticipate your e-mail to show up appropriately within 3 to five business days.
Method 3: Sending an Appeal for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently handicapped), you won't have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise use a contact number below.
4. Type in your complete name. Ensure the name listed below directly matches the name on your account.
5. Click Choose Files. You'll also have to post a photo of an ID-- be it a vehicle driver's permit, an authorization, or a passport photo.
- If you don't have a picture of your ID readily available, take one currently and also send it to on your own via e-mail so you could download it to your desktop computer.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID image. This will post it to the Facebook kind.
8. Kind details right into the "Additional Info" box. This is the area in which you can validate the awakening of your account. Consider including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for testimonial. Please keep in mind that you may not obtain a response for a number of days.
- If you do not receive a response within a week, attempt resubmitting your form.
Technique 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the top right corner of your screen.
3. Key in your name, e-mail address, or phone number. See to it you could access whichever system you choose to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For example, if you noted your phone number, you should get a message with a code.
- If you pick email, examine your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could also prefer to log out of your account on all gadgets if you believe your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook systems (e.g., mobile and also desktop alike).