My Tiktok Keeps Crashing: How to Fix and Troubleshoot the App
By
Arif Rahman
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May 27, 2020
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TikTok Crashing
My TikTok Keeps Crashing - TikTok crashes are the most awful. You're resting there, attempting to find out a brand-new dancing move or watch short video clips of unfamiliar people lip-synching to Cardi B, when all of a sudden: boom. The display freezes and/or the app crashes altogether, leaving you without a crucial kind of culture as well as distraction from reality. Yet don't worry, when that happens there are a number of things you can attempt to get TikTok up and running once more, as well as we've assembled several of one of the most common fixes listed below.
If the app isn't reacting to your faucets, or the screen appears frozen, it may be time to simply close it down. See to it you fully close the app-- do not leave and also let it run in the background. This basically reboots the software, and when you resume TikTok the accident will have, fingers crossed, fixed itself.
Android:
Open the current applications menu on your phone. For some gadgets, you do this by looking down at the row of 3 switches at the bottom of the screen. Striking the leftmost button will certainly bring up all the apps you've been making use of throughout the day. Either tap 'close all' to close all of them at the same time, or swipe with to locate as well as close TikTok.
iPhone:
According to Apple, there are various ways to access your current applications menu relying on the version of your phone. Devices that are apple iphone X or later on can access the menu by swiping up from the extremely bottom of the display and stopping briefly a little once you get to the middle of the display or begin to see images of your recently made use of apps. On iPhone 8 or earlier versions, simply double-tap the home switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll need to swipe with your applications to locate TikTok. Once you've located it, touch it, after that slide the application approximately totally shut it down.
Still not working? Time to inspect your wifi connection. TikTok won't function without a web connection, so make certain you examine if you're on the internet.
You can quickly inspect your internet link on Android as well as iPhone by considering the wifi signal in the top right edge of your screen. If you're attached yet have a weak signal, you could still be experiencing connection issues. You can locate a more powerful signal by switching the network you're using or, if you go to house, you can attempt to repair your web link by rebooting the router.
Your app could be outdated, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of offered on the shop or if an auto-update is pending.
It's additionally a good concept to see if TikTok's servers are down. There are numerous websites that will let you recognize, such as Downdetector, or you can examine the #tiktokdown hashtag on Twitter to commiserate with various other customers having trouble with the application. There's additionally an official TikTok Twitter account that ought to provide info on any blackouts.
Okay, possibly there's something weird going on with the data that's saved money on your phone-- it could be corrupted or something. The best method to handle this is deleting that stored information, which can force the app to 'revitalize' itself, in a way, by taking information from the initial software program instead of your phone. Cleaning the cache ought to not remove the app or your account.
Android:
Reach your settings screen either by swiping down as well as striking the equipment icon in the top right-hand corner or picking the 'Settings' app on your phone. A listing of categories will appear; scroll down up until you see 'Apps' and tap on it. Now it needs to take you to a long checklist of apps. Go through it up until you find the TikTok app, click 'Storage space,' and afterwards struck the 'Clear cache' button.
iPhone:
Remarkably sufficient, clearing your cache on the apple iphone relies on the third-party application you're using. A lot of the moment, you'll find the choice to clear your cache by entering into your iPhone's setups, discovering the application, as well as choosing 'Reset cache on next launch.'
Another alternative that may be much better for apple iphone individuals is removing the cache through the TikTok application itself. According to the firm, you can most likely to your account, touch the setups icon (the 3 dots in a row), as well as struck 'clear cache.'
Possibly something failed with the most up to date upgrade and also it messed up your install. Possibly it's a software application pest. Whatever the reason, none of the options provided above have assisted. So currently it's time to go nuclear: Uninstall the application from your phone to completely clean it out. Then, go back to its shop page and also reinstall it. With luck, this should fix the trouble considering that there's actually nothing fresher than a full reinstall.
For both Android and also apple iphone individuals, the simplest method to uninstall TikTok is by holding back the application's symbol. A small pop-up menu needs to appear with the choice to 'uninstall' or 'remove application'. Select it to eliminate the application from your phone.
My TikTok Keeps Crashing
1. Close as well as restart TikTok
If the app isn't reacting to your faucets, or the screen appears frozen, it may be time to simply close it down. See to it you fully close the app-- do not leave and also let it run in the background. This basically reboots the software, and when you resume TikTok the accident will have, fingers crossed, fixed itself.
Android:
Open the current applications menu on your phone. For some gadgets, you do this by looking down at the row of 3 switches at the bottom of the screen. Striking the leftmost button will certainly bring up all the apps you've been making use of throughout the day. Either tap 'close all' to close all of them at the same time, or swipe with to locate as well as close TikTok.
iPhone:
According to Apple, there are various ways to access your current applications menu relying on the version of your phone. Devices that are apple iphone X or later on can access the menu by swiping up from the extremely bottom of the display and stopping briefly a little once you get to the middle of the display or begin to see images of your recently made use of apps. On iPhone 8 or earlier versions, simply double-tap the home switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll need to swipe with your applications to locate TikTok. Once you've located it, touch it, after that slide the application approximately totally shut it down.
2. Inspect your wifi connection
Still not working? Time to inspect your wifi connection. TikTok won't function without a web connection, so make certain you examine if you're on the internet.
You can quickly inspect your internet link on Android as well as iPhone by considering the wifi signal in the top right edge of your screen. If you're attached yet have a weak signal, you could still be experiencing connection issues. You can locate a more powerful signal by switching the network you're using or, if you go to house, you can attempt to repair your web link by rebooting the router.
3. Check for TikTok updates and also web server standing
Your app could be outdated, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of offered on the shop or if an auto-update is pending.
It's additionally a good concept to see if TikTok's servers are down. There are numerous websites that will let you recognize, such as Downdetector, or you can examine the #tiktokdown hashtag on Twitter to commiserate with various other customers having trouble with the application. There's additionally an official TikTok Twitter account that ought to provide info on any blackouts.
4. Clear your cache
Okay, possibly there's something weird going on with the data that's saved money on your phone-- it could be corrupted or something. The best method to handle this is deleting that stored information, which can force the app to 'revitalize' itself, in a way, by taking information from the initial software program instead of your phone. Cleaning the cache ought to not remove the app or your account.
Android:
Reach your settings screen either by swiping down as well as striking the equipment icon in the top right-hand corner or picking the 'Settings' app on your phone. A listing of categories will appear; scroll down up until you see 'Apps' and tap on it. Now it needs to take you to a long checklist of apps. Go through it up until you find the TikTok app, click 'Storage space,' and afterwards struck the 'Clear cache' button.
iPhone:
Remarkably sufficient, clearing your cache on the apple iphone relies on the third-party application you're using. A lot of the moment, you'll find the choice to clear your cache by entering into your iPhone's setups, discovering the application, as well as choosing 'Reset cache on next launch.'
Another alternative that may be much better for apple iphone individuals is removing the cache through the TikTok application itself. According to the firm, you can most likely to your account, touch the setups icon (the 3 dots in a row), as well as struck 'clear cache.'
5. Uninstall and also re-install TikTok
Possibly something failed with the most up to date upgrade and also it messed up your install. Possibly it's a software application pest. Whatever the reason, none of the options provided above have assisted. So currently it's time to go nuclear: Uninstall the application from your phone to completely clean it out. Then, go back to its shop page and also reinstall it. With luck, this should fix the trouble considering that there's actually nothing fresher than a full reinstall.
For both Android and also apple iphone individuals, the simplest method to uninstall TikTok is by holding back the application's symbol. A small pop-up menu needs to appear with the choice to 'uninstall' or 'remove application'. Select it to eliminate the application from your phone.