Tiktok Keeps Freezing: How to Fix and Troubleshoot the App
By
Arif Rahman
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May 11, 2020
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TikTok Crashing
TikTok Keeps Freezing - TikTok crashes are the most awful. You're sitting there, trying to learn a new dance step or watch brief video clips of unfamiliar people lip-synching to Cardi B, when all of a sudden: boom. The display freezes and/or the app crashes completely, leaving you without a vital type of culture and also diversion from fact. However don't worry, when that takes place there are a variety of points you can try to obtain TikTok up and running once more, as well as we have actually rounded up some of one of the most usual solutions below.
If the application isn't responding to your taps, or the display appears icy, it might be time to simply close it down. Ensure you totally shut the application-- do not exit and also allow it run in the background. This essentially reboots the software application, as well as when you resume TikTok the crash will certainly have, fingers went across, fixed itself.
Android:
Open the recent applications menu on your phone. For some tools, you do this by looking down at the row of 3 buttons at the bottom of the screen. Striking the leftmost switch will raise all the applications you've been using throughout the day. Either faucet 'close all' to shut all of them at the same time, or swipe through to locate and also close TikTok.
apple iphone:
According to Apple, there are different ways to access your current applications menu depending upon the version of your phone. Devices that are apple iphone X or later on can access the menu by swiping up from the very bottom of the screen as well as stopping briefly a little once you get to the center of the screen or begin to see pictures of your recently utilized applications. On iPhone 8 or earlier models, just double-tap the residence switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll need to swipe through your applications to locate TikTok. As soon as you've located it, tap it, after that slide the app approximately totally shut it down.
Still not working? Time to inspect your wifi connection. TikTok will not function without a web connection, so make sure you check if you're on the internet.
You can conveniently inspect your web connection on Android and apple iphone by looking at the wifi signal in the top right corner of your display. If you're connected however have a weak signal, you might still be experiencing connectivity issues. You can locate a more powerful signal by changing the network you're using or, if you go to residence, you can try to repair your net link by rebooting the router.
Your application could be out of date, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any available on the store or if an auto-update is pending.
It's also an excellent concept to see if TikTok's web servers are down. There are various web sites that will let you know, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other users having trouble with the application. There's also an official TikTok Twitter account that should supply information on any failures.
Okay, perhaps there's something unusual happening with the information that's saved money on your phone-- it could be corrupted or something. The very best means to manage this is erasing that kept information, which can require the app to 'revitalize' itself, in a manner, by taking data from the initial software application instead of your phone. Clearing up the cache must not remove the app or your account.
Android:
Get to your settings evaluate either by swiping down as well as striking the gear icon in the upper right-hand corner or choosing the 'Settings' application on your phone. A listing of classifications will show up; scroll down up until you see 'Applications' and touch on it. Now it ought to take you to a lengthy checklist of apps. Undergo it until you find the TikTok app, click on 'Storage space,' and then struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, clearing your cache on the apple iphone depends on the third-party app you're using. The majority of the time, you'll discover the option to clear your cache by entering into your apple iphone's settings, discovering the app, and also picking 'Reset cache on following launch.'
Another choice that might be better for iPhone individuals is getting rid of the cache through the TikTok application itself. According to the company, you can most likely to your profile, tap the settings symbol (the 3 dots in a row), and struck 'clear cache.'
Perhaps something went wrong with the most recent upgrade as well as it screwed up your set up. Possibly it's a software program insect. Whatever the reason, none of the remedies noted above have actually aided. So currently it's time to go nuclear: Uninstall the application from your phone to completely wipe it out. After that, go back to its shop page and reinstall it. With good luck, this should deal with the issue given that there's really absolutely nothing fresher than a full reinstall.
For both Android and apple iphone users, the easiest means to uninstall TikTok is by holding back the app's icon. A tiny pop-up menu needs to appear with the alternative to 'uninstall' or 'delete app'. Select it to eliminate the app from your phone.
TikTok Keeps Freezing
1. Close and reboot TikTok
If the application isn't responding to your taps, or the display appears icy, it might be time to simply close it down. Ensure you totally shut the application-- do not exit and also allow it run in the background. This essentially reboots the software application, as well as when you resume TikTok the crash will certainly have, fingers went across, fixed itself.
Android:
Open the recent applications menu on your phone. For some tools, you do this by looking down at the row of 3 buttons at the bottom of the screen. Striking the leftmost switch will raise all the applications you've been using throughout the day. Either faucet 'close all' to shut all of them at the same time, or swipe through to locate and also close TikTok.
apple iphone:
According to Apple, there are different ways to access your current applications menu depending upon the version of your phone. Devices that are apple iphone X or later on can access the menu by swiping up from the very bottom of the screen as well as stopping briefly a little once you get to the center of the screen or begin to see pictures of your recently utilized applications. On iPhone 8 or earlier models, just double-tap the residence switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll need to swipe through your applications to locate TikTok. As soon as you've located it, tap it, after that slide the app approximately totally shut it down.
2. Check your wifi connection
Still not working? Time to inspect your wifi connection. TikTok will not function without a web connection, so make sure you check if you're on the internet.
You can conveniently inspect your web connection on Android and apple iphone by looking at the wifi signal in the top right corner of your display. If you're connected however have a weak signal, you might still be experiencing connectivity issues. You can locate a more powerful signal by changing the network you're using or, if you go to residence, you can try to repair your net link by rebooting the router.
3. Look for TikTok updates as well as server condition
Your application could be out of date, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any available on the store or if an auto-update is pending.
It's also an excellent concept to see if TikTok's web servers are down. There are various web sites that will let you know, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other users having trouble with the application. There's also an official TikTok Twitter account that should supply information on any failures.
4. Clear your cache
Okay, perhaps there's something unusual happening with the information that's saved money on your phone-- it could be corrupted or something. The very best means to manage this is erasing that kept information, which can require the app to 'revitalize' itself, in a manner, by taking data from the initial software application instead of your phone. Clearing up the cache must not remove the app or your account.
Android:
Get to your settings evaluate either by swiping down as well as striking the gear icon in the upper right-hand corner or choosing the 'Settings' application on your phone. A listing of classifications will show up; scroll down up until you see 'Applications' and touch on it. Now it ought to take you to a lengthy checklist of apps. Undergo it until you find the TikTok app, click on 'Storage space,' and then struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, clearing your cache on the apple iphone depends on the third-party app you're using. The majority of the time, you'll discover the option to clear your cache by entering into your apple iphone's settings, discovering the app, and also picking 'Reset cache on following launch.'
Another choice that might be better for iPhone individuals is getting rid of the cache through the TikTok application itself. According to the company, you can most likely to your profile, tap the settings symbol (the 3 dots in a row), and struck 'clear cache.'
5. Uninstall and re-install TikTok
Perhaps something went wrong with the most recent upgrade as well as it screwed up your set up. Possibly it's a software program insect. Whatever the reason, none of the remedies noted above have actually aided. So currently it's time to go nuclear: Uninstall the application from your phone to completely wipe it out. After that, go back to its shop page and reinstall it. With good luck, this should deal with the issue given that there's really absolutely nothing fresher than a full reinstall.
For both Android and apple iphone users, the easiest means to uninstall TikTok is by holding back the app's icon. A tiny pop-up menu needs to appear with the alternative to 'uninstall' or 'delete app'. Select it to eliminate the app from your phone.