Tiktok Keeps Stopping: How to Fix and Troubleshoot the App
By
Arif Rahman
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May 19, 2020
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TikTok Crashing
TikTok Keeps Stopping - TikTok crashes are the most awful. You're resting there, attempting to learn a new dance move or watch brief video clips of complete strangers lip-synching to Cardi B, when suddenly: boom. The screen freezes and/or the app crashes entirely, leaving you without a crucial form of society and also diversion from reality. Yet don't stress, when that happens there are a number of points you can try to obtain TikTok up and running once more, as well as we've assembled some of the most usual repairs below.
If the application isn't reacting to your taps, or the display appears frozen, it may be time to just close it down. Make sure you fully shut the app-- don't leave and also allow it run in the history. This essentially reactivates the software, and also when you resume TikTok the collision will have, fingers crossed, fixed itself.
Android:
Open up the recent applications menu on your phone. For some tools, you do this by overlooking at the row of 3 buttons at the end of the display. Striking the leftmost button will certainly raise all the applications you've been making use of throughout the day. Either tap 'close all' to close every one of them at the same time, or swipe through to find as well as shut TikTok.
iPhone:
According to Apple, there are different means to access your current applications menu depending upon the model of your phone. Tools that are apple iphone X or later on can access the menu by swiping up from the extremely lower of the screen as well as stopping somewhat once you reach the middle of the display or begin to see images of your lately used applications. On iPhone 8 or earlier versions, merely double-tap the residence button to raise the menu.
Apple does not have a 'close all' switch, so you'll have to swipe with your apps to find TikTok. As soon as you have actually found it, touch it, after that slide the application up to entirely shut it down.
Still not working? Time to inspect your wifi connection. TikTok won't work without a net connection, so make certain you examine if you're on the internet.
You can conveniently check your web connection on Android as well as apple iphone by considering the wifi signal in the top right corner of your display. If you're linked yet have a weak signal, you might still be experiencing connection problems. You can find a more powerful signal by changing the network you're using or, if you're at residence, you can attempt to fix your net link by rebooting the router.
Your application could be out of date, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any offered on the shop or if an auto-update is pending.
It's likewise a great concept to see if TikTok's servers are down. There are numerous sites that will allow you recognize, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other customers having trouble with the app. There's also an official TikTok Twitter account that must supply information on any kind of outages.
Okay, maybe there's something weird going on with the data that's minimized your phone-- it could be damaged or something. The very best way to deal with this is deleting that stored information, which can compel the application to 'revitalize' itself, in such a way, by taking data from the initial software application rather than your phone. Clearing up the cache must not remove the application or your account.
Android:
Reach your settings screen either by swiping down and also hitting the equipment icon in the upper right-hand edge or choosing the 'Setups' app on your phone. A listing of categories will show up; scroll down up until you see 'Applications' and also touch on it. Now it needs to take you to a long list of apps. Experience it till you locate the TikTok app, click 'Storage,' and after that hit the 'Clear cache' button.
apple iphone:
Surprisingly enough, removing your cache on the iPhone depends on the third-party app you're using. A lot of the moment, you'll locate the option to remove your cache by going into your apple iphone's setups, locating the application, and also selecting 'Reset cache on following launch.'
Another choice that might be much better for apple iphone individuals is removing the cache through the TikTok app itself. According to the firm, you can most likely to your account, tap the setups icon (the three dots in a row), as well as hit 'clear cache.'
Possibly something went wrong with the current update and also it screwed up your set up. Maybe it's a software application pest. Whatever the reason, none of the solutions provided above have helped. So now it's time to go nuclear: Uninstall the app from your phone to completely wipe it out. After that, return to its store web page as well as reinstall it. With luck, this must deal with the problem since there's really absolutely nothing fresher than a complete reinstall.
For both Android and also iPhone customers, the most convenient means to uninstall TikTok is by holding back the application's icon. A small pop-up menu ought to appear with the option to 'uninstall' or 'erase application'. Select it to remove the application from your phone.
TikTok Keeps Stopping
1. Close as well as reboot TikTok
If the application isn't reacting to your taps, or the display appears frozen, it may be time to just close it down. Make sure you fully shut the app-- don't leave and also allow it run in the history. This essentially reactivates the software, and also when you resume TikTok the collision will have, fingers crossed, fixed itself.
Android:
Open up the recent applications menu on your phone. For some tools, you do this by overlooking at the row of 3 buttons at the end of the display. Striking the leftmost button will certainly raise all the applications you've been making use of throughout the day. Either tap 'close all' to close every one of them at the same time, or swipe through to find as well as shut TikTok.
iPhone:
According to Apple, there are different means to access your current applications menu depending upon the model of your phone. Tools that are apple iphone X or later on can access the menu by swiping up from the extremely lower of the screen as well as stopping somewhat once you reach the middle of the display or begin to see images of your lately used applications. On iPhone 8 or earlier versions, merely double-tap the residence button to raise the menu.
Apple does not have a 'close all' switch, so you'll have to swipe with your apps to find TikTok. As soon as you have actually found it, touch it, after that slide the application up to entirely shut it down.
2. Examine your wifi link
Still not working? Time to inspect your wifi connection. TikTok won't work without a net connection, so make certain you examine if you're on the internet.
You can conveniently check your web connection on Android as well as apple iphone by considering the wifi signal in the top right corner of your display. If you're linked yet have a weak signal, you might still be experiencing connection problems. You can find a more powerful signal by changing the network you're using or, if you're at residence, you can attempt to fix your net link by rebooting the router.
3. Look for TikTok updates and also web server standing
Your application could be out of date, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any offered on the shop or if an auto-update is pending.
It's likewise a great concept to see if TikTok's servers are down. There are numerous sites that will allow you recognize, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other customers having trouble with the app. There's also an official TikTok Twitter account that must supply information on any kind of outages.
4. Clear your cache
Okay, maybe there's something weird going on with the data that's minimized your phone-- it could be damaged or something. The very best way to deal with this is deleting that stored information, which can compel the application to 'revitalize' itself, in such a way, by taking data from the initial software application rather than your phone. Clearing up the cache must not remove the application or your account.
Android:
Reach your settings screen either by swiping down and also hitting the equipment icon in the upper right-hand edge or choosing the 'Setups' app on your phone. A listing of categories will show up; scroll down up until you see 'Applications' and also touch on it. Now it needs to take you to a long list of apps. Experience it till you locate the TikTok app, click 'Storage,' and after that hit the 'Clear cache' button.
apple iphone:
Surprisingly enough, removing your cache on the iPhone depends on the third-party app you're using. A lot of the moment, you'll locate the option to remove your cache by going into your apple iphone's setups, locating the application, and also selecting 'Reset cache on following launch.'
Another choice that might be much better for apple iphone individuals is removing the cache through the TikTok app itself. According to the firm, you can most likely to your account, tap the setups icon (the three dots in a row), as well as hit 'clear cache.'
5. Uninstall as well as reinstall TikTok
Possibly something went wrong with the current update and also it screwed up your set up. Maybe it's a software application pest. Whatever the reason, none of the solutions provided above have helped. So now it's time to go nuclear: Uninstall the app from your phone to completely wipe it out. After that, return to its store web page as well as reinstall it. With luck, this must deal with the problem since there's really absolutely nothing fresher than a complete reinstall.
For both Android and also iPhone customers, the most convenient means to uninstall TikTok is by holding back the application's icon. A small pop-up menu ought to appear with the option to 'uninstall' or 'erase application'. Select it to remove the application from your phone.