Why is Tiktok Not Loading: How to Fix and Troubleshoot the App
By
Arif Rahman
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May 29, 2020
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TikTok Crashing
Why is TikTok Not Loading - TikTok crashes are the most awful. You're sitting there, trying to learn a new dancing move or watch short video clips of strangers lip-synching to Cardi B, when suddenly: boom. The display ices up and/or the application crashes altogether, leaving you without an essential type of society as well as interruption from fact. However do not fret, when that occurs there are a number of points you can attempt to obtain TikTok up and running once more, as well as we have actually assembled some of the most common solutions below.
If the app isn't replying to your faucets, or the display appears icy, it might be time to just close it down. Make certain you completely shut the application-- do not exit as well as let it run in the history. This basically reactivates the software program, and when you reopen TikTok the accident will have, fingers crossed, repaired itself.
Android:
Open the recent applications menu on your phone. For some devices, you do this by looking down at the row of three buttons at the bottom of the display. Hitting the leftmost button will certainly bring up all the applications you have actually been making use of throughout the day. Either tap 'close all' to close all of them simultaneously, or swipe via to locate and close TikTok.
iPhone:
According to Apple, there are various methods to access your current applications menu depending on the model of your phone. Tools that are apple iphone X or later can access the menu by swiping up from the really bottom of the display and also stopping briefly somewhat once you reach the middle of the display or begin to see images of your lately used apps. On iPhone 8 or earlier models, simply double-tap the home switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll have to swipe via your apps to discover TikTok. As soon as you have actually discovered it, touch it, after that slide the application as much as completely close it down.
Still not functioning? Time to check your wifi link. TikTok won't work without an internet connection, so ensure you check if you're on the internet.
You can conveniently check your internet link on Android and iPhone by considering the wifi signal in the top right corner of your screen. If you're attached however have a weak signal, you could still be experiencing connectivity issues. You can locate a stronger signal by switching the network you're using or, if you go to home, you can try to fix your internet connection by restarting the router.
Your application could be out of date, which can create crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of available on the store or if an auto-update is pending.
It's also a great idea to see if TikTok's servers are down. There are various internet sites that will certainly allow you understand, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other individuals having difficulty with the app. There's additionally a main TikTok Twitter account that ought to provide details on any interruptions.
Okay, maybe there's something weird going on with the information that's saved on your phone-- it could be damaged or something. The most effective method to deal with this is erasing that saved information, which can require the app to 'freshen' itself, in a manner, by taking data from the initial software application as opposed to your phone. Clearing up the cache ought to not remove the app or your account.
Android:
Reach your setups screen either by swiping down and also striking the gear icon in the top right-hand edge or selecting the 'Settings' application on your phone. A checklist of categories will appear; scroll down until you see 'Applications' and touch on it. Currently it should take you to a lengthy list of apps. Experience it up until you locate the TikTok application, click on 'Storage,' and then hit the 'Clear cache' button.
apple iphone:
Surprisingly enough, clearing your cache on the iPhone depends upon the third-party app you're using. Most of the time, you'll find the choice to clear your cache by going into your apple iphone's setups, locating the app, and choosing 'Reset cache on next launch.'
One more choice that might be better for iPhone individuals is clearing the cache with the TikTok application itself. According to the company, you can go to your profile, tap the settings icon (the three dots in a row), and also hit 'clear cache.'
Possibly something went wrong with the most up to date upgrade and it ruined your set up. Possibly it's a software program bug. Whatever the cause, none of the remedies provided above have aided. So currently it's time to go nuclear: Uninstall the app from your phone to completely wipe it out. Then, go back to its shop page and re-install it. With good luck, this must take care of the issue given that there's truly nothing fresher than a complete reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding back the application's icon. A tiny pop-up menu must appear with the alternative to 'uninstall' or 'delete app'. Select it to remove the app from your phone.
Why is TikTok Not Loading
1. Close as well as restart TikTok
If the app isn't replying to your faucets, or the display appears icy, it might be time to just close it down. Make certain you completely shut the application-- do not exit as well as let it run in the history. This basically reactivates the software program, and when you reopen TikTok the accident will have, fingers crossed, repaired itself.
Android:
Open the recent applications menu on your phone. For some devices, you do this by looking down at the row of three buttons at the bottom of the display. Hitting the leftmost button will certainly bring up all the applications you have actually been making use of throughout the day. Either tap 'close all' to close all of them simultaneously, or swipe via to locate and close TikTok.
iPhone:
According to Apple, there are various methods to access your current applications menu depending on the model of your phone. Tools that are apple iphone X or later can access the menu by swiping up from the really bottom of the display and also stopping briefly somewhat once you reach the middle of the display or begin to see images of your lately used apps. On iPhone 8 or earlier models, simply double-tap the home switch to bring up the menu.
Apple does not have a 'close all' switch, so you'll have to swipe via your apps to discover TikTok. As soon as you have actually discovered it, touch it, after that slide the application as much as completely close it down.
2. Examine your wifi link
Still not functioning? Time to check your wifi link. TikTok won't work without an internet connection, so ensure you check if you're on the internet.
You can conveniently check your internet link on Android and iPhone by considering the wifi signal in the top right corner of your screen. If you're attached however have a weak signal, you could still be experiencing connectivity issues. You can locate a stronger signal by switching the network you're using or, if you go to home, you can try to fix your internet connection by restarting the router.
3. Check for TikTok updates and also web server status
Your application could be out of date, which can create crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of available on the store or if an auto-update is pending.
It's also a great idea to see if TikTok's servers are down. There are various internet sites that will certainly allow you understand, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other individuals having difficulty with the app. There's additionally a main TikTok Twitter account that ought to provide details on any interruptions.
4. Clear your cache
Okay, maybe there's something weird going on with the information that's saved on your phone-- it could be damaged or something. The most effective method to deal with this is erasing that saved information, which can require the app to 'freshen' itself, in a manner, by taking data from the initial software application as opposed to your phone. Clearing up the cache ought to not remove the app or your account.
Android:
Reach your setups screen either by swiping down and also striking the gear icon in the top right-hand edge or selecting the 'Settings' application on your phone. A checklist of categories will appear; scroll down until you see 'Applications' and touch on it. Currently it should take you to a lengthy list of apps. Experience it up until you locate the TikTok application, click on 'Storage,' and then hit the 'Clear cache' button.
apple iphone:
Surprisingly enough, clearing your cache on the iPhone depends upon the third-party app you're using. Most of the time, you'll find the choice to clear your cache by going into your apple iphone's setups, locating the app, and choosing 'Reset cache on next launch.'
One more choice that might be better for iPhone individuals is clearing the cache with the TikTok application itself. According to the company, you can go to your profile, tap the settings icon (the three dots in a row), and also hit 'clear cache.'
5. Uninstall and reinstall TikTok
Possibly something went wrong with the most up to date upgrade and it ruined your set up. Possibly it's a software program bug. Whatever the cause, none of the remedies provided above have aided. So currently it's time to go nuclear: Uninstall the app from your phone to completely wipe it out. Then, go back to its shop page and re-install it. With good luck, this must take care of the issue given that there's truly nothing fresher than a complete reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding back the application's icon. A tiny pop-up menu must appear with the alternative to 'uninstall' or 'delete app'. Select it to remove the app from your phone.