Why is Tiktok Not Working: How to Fix and Troubleshoot the App
By
Arif Rahman
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Jun 11, 2020
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TikTok Crashing
Why is TikTok Not Working - TikTok crashes are the most awful. You're sitting there, attempting to discover a new dance move or watch short video clips of unfamiliar people lip-synching to Cardi B, when suddenly: boom. The screen ices up and/or the app crashes altogether, leaving you without an important form of culture and also distraction from truth. But don't stress, when that takes place there are a number of things you can attempt to get TikTok up and running once more, and we have actually rounded up several of the most typical solutions listed below.
If the app isn't replying to your faucets, or the screen shows up frozen, it may be time to simply close it down. See to it you totally close the application-- don't leave and also allow it run in the history. This basically reactivates the software program, and also when you resume TikTok the accident will certainly have, fingers crossed, fixed itself.
Android:
Open up the recent applications menu on your phone. For some devices, you do this by overlooking at the row of three switches at the end of the display. Hitting the leftmost switch will bring up all the applications you have actually been making use of throughout the day. Either faucet 'close all' to shut all of them at the same time, or swipe with to find and close TikTok.
apple iphone:
According to Apple, there are various means to access your current applications menu depending on the version of your phone. Instruments that are apple iphone X or later on can access the menu by swiping up from the really bottom of the screen and also stopping briefly somewhat once you get to the center of the screen or begin to see pictures of your lately made use of apps. On apple iphone 8 or earlier models, just double-tap the home switch to raise the menu.
Apple does not have a 'close all' switch, so you'll need to swipe with your apps to discover TikTok. As soon as you've located it, tap it, after that glide the app approximately completely close it down.
Still not functioning? Time to check your wifi connection. TikTok will not work without a web link, so see to it you inspect if you're on the internet.
You can easily check your web link on Android and also apple iphone by looking at the wifi signal in the upper right corner of your display. If you're linked but have a weak signal, you can still be experiencing connection problems. You can discover a stronger signal by switching over the network you're utilizing or, if you're at home, you can try to fix your net connection by reactivating the router.
Your app could be out of date, which can trigger crashes or mistake messages. Look for updates on Google Play or the App Store to see if there's any type of offered on the store or if an auto-update is pending.
It's likewise an excellent idea to see if TikTok's servers are down. There are numerous websites that will allow you understand, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other users having problem with the application. There's likewise an official TikTok Twitter account that must offer details on any kind of failures.
Okay, perhaps there's something strange happening with the data that's saved money on your phone-- it could be damaged or something. The very best way to take care of this is deleting that saved information, which can require the application to 'revitalize' itself, in a manner, by taking information from the initial software application as opposed to your phone. Clearing up the cache need to not erase the application or your account.
Android:
Reach your settings evaluate either by swiping down and also striking the equipment symbol in the top right-hand corner or choosing the 'Settings' app on your phone. A checklist of classifications will show up; scroll down till you see 'Applications' and also touch on it. Currently it needs to take you to a lengthy list of apps. Experience it up until you find the TikTok app, click 'Storage,' and after that struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, clearing your cache on the apple iphone depends upon the third-party application you're utilizing. Most of the moment, you'll find the choice to clear your cache by going into your iPhone's settings, discovering the app, and also picking 'Reset cache on next launch.'
One more alternative that could be much better for apple iphone individuals is clearing the cache through the TikTok app itself. According to the company, you can most likely to your profile, tap the setups symbol (the three dots in a row), and struck 'clear cache.'
Perhaps something failed with the most recent update and it messed up your mount. Perhaps it's a software insect. Whatever the cause, none of the options detailed above have helped. So currently it's time to go nuclear: Uninstall the application from your phone to totally wipe it out. Then, go back to its store web page and reinstall it. With luck, this must repair the trouble because there's truly absolutely nothing fresher than a complete reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding down the app's icon. A small pop-up menu ought to appear with the option to 'uninstall' or 'remove application'. Select it to get rid of the app from your phone.
Why is TikTok Not Working
1. Close as well as reboot TikTok
If the app isn't replying to your faucets, or the screen shows up frozen, it may be time to simply close it down. See to it you totally close the application-- don't leave and also allow it run in the history. This basically reactivates the software program, and also when you resume TikTok the accident will certainly have, fingers crossed, fixed itself.
Android:
Open up the recent applications menu on your phone. For some devices, you do this by overlooking at the row of three switches at the end of the display. Hitting the leftmost switch will bring up all the applications you have actually been making use of throughout the day. Either faucet 'close all' to shut all of them at the same time, or swipe with to find and close TikTok.
apple iphone:
According to Apple, there are various means to access your current applications menu depending on the version of your phone. Instruments that are apple iphone X or later on can access the menu by swiping up from the really bottom of the screen and also stopping briefly somewhat once you get to the center of the screen or begin to see pictures of your lately made use of apps. On apple iphone 8 or earlier models, just double-tap the home switch to raise the menu.
Apple does not have a 'close all' switch, so you'll need to swipe with your apps to discover TikTok. As soon as you've located it, tap it, after that glide the app approximately completely close it down.
2. Check your wifi connection
Still not functioning? Time to check your wifi connection. TikTok will not work without a web link, so see to it you inspect if you're on the internet.
You can easily check your web link on Android and also apple iphone by looking at the wifi signal in the upper right corner of your display. If you're linked but have a weak signal, you can still be experiencing connection problems. You can discover a stronger signal by switching over the network you're utilizing or, if you're at home, you can try to fix your net connection by reactivating the router.
3. Check for TikTok updates and also server condition
Your app could be out of date, which can trigger crashes or mistake messages. Look for updates on Google Play or the App Store to see if there's any type of offered on the store or if an auto-update is pending.
It's likewise an excellent idea to see if TikTok's servers are down. There are numerous websites that will allow you understand, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other users having problem with the application. There's likewise an official TikTok Twitter account that must offer details on any kind of failures.
4. Clear your cache
Okay, perhaps there's something strange happening with the data that's saved money on your phone-- it could be damaged or something. The very best way to take care of this is deleting that saved information, which can require the application to 'revitalize' itself, in a manner, by taking information from the initial software application as opposed to your phone. Clearing up the cache need to not erase the application or your account.
Android:
Reach your settings evaluate either by swiping down and also striking the equipment symbol in the top right-hand corner or choosing the 'Settings' app on your phone. A checklist of classifications will show up; scroll down till you see 'Applications' and also touch on it. Currently it needs to take you to a lengthy list of apps. Experience it up until you find the TikTok app, click 'Storage,' and after that struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, clearing your cache on the apple iphone depends upon the third-party application you're utilizing. Most of the moment, you'll find the choice to clear your cache by going into your iPhone's settings, discovering the app, and also picking 'Reset cache on next launch.'
One more alternative that could be much better for apple iphone individuals is clearing the cache through the TikTok app itself. According to the company, you can most likely to your profile, tap the setups symbol (the three dots in a row), and struck 'clear cache.'
5. Uninstall and also re-install TikTok
Perhaps something failed with the most recent update and it messed up your mount. Perhaps it's a software insect. Whatever the cause, none of the options detailed above have helped. So currently it's time to go nuclear: Uninstall the application from your phone to totally wipe it out. Then, go back to its store web page and reinstall it. With luck, this must repair the trouble because there's truly absolutely nothing fresher than a complete reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding down the app's icon. A small pop-up menu ought to appear with the option to 'uninstall' or 'remove application'. Select it to get rid of the app from your phone.